I recently sent In an attack because it would not power up when turned on, tried 2 sets of new batteries and no luck. I just got this camera last June because I had to trade in one for this one (which cost money). So now they tell me its out of warranty because I didn't register it, But would do work on it for $100 plus S&H or I can trade it in for a new one and buy it or send my broke one back to me for free the 1st time I talked to them, the 2nd conversation I was told it would now cost me $25 to return it to me! I have owned Cuddeback cameras since you had to put in film in them and have several. But none of that mattered to them when I called so I will not be buying anymore cuddeback's!!! I will be posting this instance on other sites also.