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Type: Posts; User: FactoryRep19

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  1. Replies
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    Still in R&D so no ETA.

    Still in R&D so no ETA.
  2. Replies
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    6,679

    We were in the process of updating the website to...

    We were in the process of updating the website to reflect the new products. What Joe pointed out was old information that was not current, if you look at the site now it's all updated with current...
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    2,366

    It's available on our website...

    It's available on our website http://www.cuddeback.com/shop cost is $25
  4. Replies
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    2,366

    We now have our D Battery Adapter available for...

    We now have our D Battery Adapter available for the J Series. By running this adapter it should almost double the battery life on the camera.
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    2,366

    We will have a D battery pack for the J cameras...

    We will have a D battery pack for the J cameras released this summer. We are also coming out with a solar panel for the CuddeLink J series as well and our current testing has been over 2 years of...
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    2,670

    No the CuddeLink J-1415 does not work with the...

    No the CuddeLink J-1415 does not work with the CuddePower.
  7. Replies
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    2,050

    Contact customer support at (920) 347-3810 and...

    Contact customer support at (920) 347-3810 and they can email the files to you.
  8. Replies
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    2,670

    The solar panel would hook up to a AA booster...

    The solar panel would hook up to a AA booster that would than hook into the CuddeLink cameras.
  9. Replies
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    1,481

    Check you antenna, if you do not have your...

    Check you antenna, if you do not have your antenna fully tightened on the camera it may not pick up a signal.
  10. Replies
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    795

    The Cell Cap allows for different MENUs so you...

    The Cell Cap allows for different MENUs so you would need to reprogram the Home camera, you would not need to reprogram the Remote cameras as long as they have compatible firmware.
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    795

    You need to have the CL Cap installed for the CL...

    You need to have the CL Cap installed for the CL MENU to appear. Make sure to remove batteries from the camera before you install the Cap.
  12. Replies
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    We have a firmware update that will solve the...

    We have a firmware update that will solve the issues with the date/time stamp display incorrectly.
  13. Replies
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    749

    Lithium batteries provide more power than...

    Lithium batteries provide more power than Alkaline and most likely what is happening is the voltage is high enough on the Lithium batteries the camera thinks there is an external battery present...
  14. Replies
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    1,322

    The battery life on all the cameras will be...

    The battery life on all the cameras will be displayed on a Report that is sent to the Home camera. The units come with standard plastic Genius Mounts. You can attach the mounts with either a strap or...
  15. The reason for the push back on the Cell cameras...

    The reason for the push back on the Cell cameras was because we revealed the new cameras at the ATA show this past week and also will show them at the SHOT show next week. We need to fill all dealer...
  16. Replies
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    2,670

    We will have multiple accessories for the...

    We will have multiple accessories for the CuddeLink cameras in 2018. We will have a Solar Panel kit that will be out this summer that works with both CuddeLink models. We have tested battery life to...
  17. you can contact our customer support and they...

    you can contact our customer support and they will email you the correct firmware.
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    The green screen is caused by the video player...

    The green screen is caused by the video player you are using to view the videos. We recommend trying a different video player.
  19. Replies
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    1,106

    No video mode is disabled when you run the...

    No video mode is disabled when you run the CuddeLink system. The battery life would be greatly reduced if running video and CuddeLink at the same time and would impact the performance of the camera.
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    No you are not able to do this with the Trophy...

    No you are not able to do this with the Trophy Room program.
  21. Replies
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    A firmware update will solve the issue of 2006...

    A firmware update will solve the issue of 2006 displaying on the date/time stamp of the image. Contact our customer support at (920) 347-3810.
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    This is most likely an issue with the SD card or...

    This is most likely an issue with the SD card or the SD slot on the camera.
  23. Replies
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    What were you doing when the camera gave you this...

    What were you doing when the camera gave you this error message.
  24. Thread: Model?

    by FactoryRep19
    Replies
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    6,170

    We did not introduce the "series" of cameras...

    We did not introduce the "series" of cameras until we introduced the C/E series. We are in the process of updating the website to show all the differences in the cameras and what mounts are...
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    Error 44 is a battery reading error. With this...

    Error 44 is a battery reading error. With this error code we recommend doing a battery reset with new batteries and it should fix the issue.
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