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View Full Version : after a week and hours of phone tag



crazyfarmer
09-22-2011, 12:02 PM
Finally called and got someone after 32 mins of wait time. Its been frutstrating to say the least. They called my house 3 times and I havent been home. Its hard to wait at home for a call all week. I got a RMA and im sending 3 captures back. I love the product but a few more phone operators would go a longgggggg ways to help things move along.

I know its busy season, but we shouldnt have to wait hours to talk on a phone. Please consider adding a few more operators or techs and I think this would go a great distance to get some customers back. Anything and everything will break from time to time. Just having someone we can talk to as soon as we dial the phone would be a great help.